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TwistedBrush Pro Studio FAQ
Compatibility
Is TwistedBrush compatible with Windows Vista, Windows 7 and Windows 10?
Is TwistedBrush compatible with Windows Vista, Windows 7 and Windows 10?
Yes
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What does Win32DPNetGame error mean?
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I'm getting a DEP (Data Execution Protection) error when I run TwistedBrush on Windows Vista or Windows 7, how do I correct this?
Topics
TwistedBrush Editions
6
What are the different editions of TwistedBrush that are available?
Is TwistedBrush Open Studio really free?
Why did Pixarra include so many great features in a free version of TwistedBrush?
If I already have purchased TwistedBrush Pro Studio is there any reason to install or use TwistedBrush Open Studio?
Can I install TwistedBrush Pro Studio brushes into TwistedBrush Open Studio?
How is TwistedBrush Open Studio different than TwistedBrush Free Edition that used to be available?
Purchasing and Upgrades
12
How much does TwistedBrush Pro Studio cost?
How do I purchase TwistedBrush Pro Studio?
Can you explain the different licenses that are available or were previously available?
After I purchase TwistedBrush, what happens next?
I have my license key. Where do I download my TwistedBrush software?
As an owner of TwistedBrush can I use TwistedBrush Pro Studio?
Is there an upgrade path from TwistedBrush Open Studio to TwistedBrush Pro Studio?
How do I purchase TwistedBrush as a gift for someone else?
Can I just send you my credit card information in email?
What payment options are available?
Can I have a CD mailed to me for my purchase?
I have an older version of TwistedBrush Pro Studio. How can I upgrade to the most recent one?
TwistedBrush Help and Features
8
Is there a free trial of TwistedBrush?
How do I use a specific feature?
I couldn't find information in the User Guide about how to do something. Where should I go for help?
How do I suggest a new feature or a feature enhancement to TwistedBrush?
Is there a Mac version of TwistedBrush?
Is there a iPad or Android tablet version of TwistedBrush?
Are drawing tablets supported in TwistedBrush?
Are tutorials for videos available?
Problems and Issues
7
I've run into a problem with the TwistedBrush software. Where should I report the problem?
When I report a problem with TwistedBrush, what information should I include?
I was using TwistedBrush just fine for a while, but then things starting moving slowly. What's happening?
I seem to be running low on memory when running TwistedBrush. Is there anything I can do to improve this situation?
My drawing cursor doesn't match up with paint strokes when I'm using my drawing tablet. Is there a way to adjust this?
What do "Your version of this program is out of date, Please upgrade to continue." and "Attempting to load a version of an ArtSet that is newer than the version of TwistedBrush that is running. This is not allowed. " error messages mean?
My virus scanner flagged TwistedBrush as malware. What can I do?
Compatibility
16
What does Win32DPNetGame error mean?
Is TwistedBrush compatible with Windows Vista, Windows 7 and Windows 10?
I'm getting a DEP (Data Execution Protection) error when I run TwistedBrush on Windows Vista or Windows 7, how do I correct this?
TwistedBrush is not starting after the splash screen, what's wrong?
TwistedBrush is not starting on my Windows Vista, Windows 7 or Windows 10 system.
When I open up the Tablet PC Input Panel in Vista or Windows 7 TwistedBrush closes, why?
Where are my images (pages and books) stored on Windows Vista and Windows 7?
Where are my TwistedBrush data files stored on Windows 7?
Where are my images (pages and books) stored on Windows 8 and 10?
Can I keep my pages and custom ArtSets stored in the TwistedBrush installation folder when running Windows Vista or Windows 7?
Will TwistedBrush run properly on an UMPC (Ultra Mobile PC)?
Will TwistedBrush run properly on a my netbook computer?
When I start TwistedBrush in Windows Vista or Windows 7 I get a warning that the color scheme needs to change, is this normal?
Every time I select an item from a list in the Brush Select dialog I hear a beep (ding) when using Vista, how do I stop the dings?
Is downgrading supported in TwistedBrush?
TwistedBrush is not starting or opening correctly in Windows 10. What can I do?
Installation and Upgrades
11
Can I install TwistedBrush Pro Studio on a second computer?
How do I uninstall TwistedBrush?
If I uninstall TwistedBrush what happens to my artwork?
Do I have to install every update that is released?
How do I know if a new release is available?
Where do I download the updates?
After a new release of TwistedBrush, can I use it as a trial again?
How often are updates released?
I've installed the latest version of TwistedBrush over my previous version and I don't see the new brushes?
I've installed the next major release of TwistedBrush without purchasing an upgraded and now my license key says it's expired, what can I do?
How to move your TwistedBrush storage folder to a different drive?
Community
9
Where is the TwistedBrush forum?
Do I have to purchase TwistedBrush to register and be active in the forum?
How do I register for the forum?
Why can't I post in the forum or gallery?
When tried to upload my painting into the gallery, I got an error. Why?
Where do I post an entry for Pixarra's Art Competition?
Are there special rules for the TwistedBrush art competitions?
How do I create a personal album in the gallery?
Which are Pixarra's official Social media channels?
License Key
8
What is a license key?
Where do I get my license key?
What does a license key look like?
That's a long license key. How do I enter that?
Where do I enter the license key?
What's the difference between a license key, activation code, serial number, and registration key?
My license key didn't work. Now what?
My computer crashed and I have to install Windows and all of my software. I don't have my license key anymore. Now what?
TwistedBrush Uses
1
Is it possible to convert a photo into a painting or sketch with TwistedBrush?
Artwork
1
Do I have full ownership of images that I create in TwistedBrush?
Marketing
1
Is there a Press Kit, box shots and screen shots we can use for a review of TwistedBrush Pro Studio and Pixarra Studio products?
Reviews and Links
2
Can I include a link to the Pixarra home page or the forum?
Are there reviews of TwistedBrush that I can read?
Pixarra Studio Programs
4
What is Pixarra Studio Bundle?
Is TwistedBrush Pro Studio included in Studio Bundle?
Does TwistedBrush Pro Studio include the features of all Pixarra Studio programs?
What type of licenses are available for purchase of Studio Bundle?
Last Updated
Jan 30, 2019
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Other Resources
TwistedBrush Pro Studio FAQ
TwistedBrush Pro Studio (v25) User Guide
TwistedBrush Pro Studio (v18-24) User Guide
Pixarra Studio Products User Guide
TwistedBrush Pro Studio Knowledge Base
TwistedBrush Pro Studio Videos
TwistedBrush Pro Studio Brush Editors Guide
TwistedBrush Pro Studio Keyboard Shortcuts
TwistedBrush Pro Studio Lua Filters
TwistedBrush Pro Studio Revision History
TwistedBrush Pro Studio Reference Manual
Alla Prima Paint Revision History
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